Who We Serve / Healthcare
Digital experiences built around how healthcare actually works.
301 Design Studio helps healthcare organizations and health-tech teams improve patient access, workflows, websites, and digital products by designing around both the people using the technology and the teams operating behind it.
The problem is rarely one screen.
When patient access feels disconnected or internal workflows depend on manual workarounds, the issue isn't just one broken feature. It's a series of friction points across the entire journey—from the first search to the final follow-up.
Website
Scheduler
Intake
Portal
Friction Examples
- High drop-off rates during online scheduling
- Repetitive patient data entry across multiple forms
- Confusing navigation within health portals
- Fragmented post-appointment communication
Internal Tools
- Highly manual staff intake workarounds
- Reliance on duplicate disconnected spreadsheets
- Fragmented internal systems and data silos
- Counter-intuitive EHR navigation and workflows
Better healthcare experiences start before the appointment.
What We Do / Services
We design the experience around the workflow.
Patient Access & Digital Experience
Designing the front-end patient journey from search to scheduling, ensuring clarity at every touchpoint.
Patient Portals
Online Scheduling
Digital Front Doors
Healthcare Workflow & Automation
Bridging the gap between software and operations by designing internal tools that streamline staff effort.
Intake Automation
EHR Optimization
Communication Workflows
Health-Tech Product Design
Full-cycle UX/UI design for digital health products, from MVP launches to enterprise-level health-tech scaling.
Prototype & MVP
SaaS Interfaces
Design Systems
Website & Digital Infrastructure
High-performance websites designed for multi-location groups and growing healthcare organizations navigating complexity.
Multi-Location Sites
Provider Growth
CMS Architecture
We understand both sides of the screen.
Patient / User Side
"How do I find a provider that takes my insurance and has an opening this week?"
"Why do I have to re-enter my medical history on a paper form after filling it out online?"
"I got a text invite, but the link takes me to a login page I don't have credentials for."
Organization / Staff Side
"How many steps does it take for a staff member to verify that insurance?"
"Who has to manually transcribe that 'digital' intake form into our EHR?"
"How much manual follow-up is required when a patient 'falls out' of the digital flow?"